Shipping FAQ
Orders are processed Monday through Friday, excluding holidays.
Orders received on weekdays after 12 PM PST, on weekends, or on holidays will begin processing on the next business day. Shipping times may vary depending on merchandise availability.
C&E Fashions offers the following domestic shipping options:
Free Ground Shipping
5–7 business days - Free on any domestic order.
2nd Day Air
2 business days - $35 for the first item and $20 for each additional item.
Next Day Air
1 business day - $85 for the first item and $49 for each additional item.
Yes. We ship to PO Boxes and military bases through the United States Postal Service (USPS).
USPS to PO Boxes: $15
APO via USPS (Shipping to Armed Services Personnel): $15
Yes. We offer international shipping to Canada and destinations using EURO currency. We also ship to locations in Asia, Africa, and Australia.
Customers are responsible for any taxes or customs charges incurred in their home country.
We ship via UPS and the United States Postal Service (USPS). USPS is used for shipments to military bases and PO Boxes.
Packages are not shipped with Signature Required unless expressly requested.
C&E Fashions is not responsible for packages reported as lost after being left at the doorstep. If you would like a signature to be required for your delivery, please request Signature Required on your order.
Route Package Protection is available on all orders and provides coverage against loss, damage, or theft while your package is in transit.
The service costs 2.7% of your order total and also includes real-time tracking updates via email and SMS. The fee is automatically added to your order for convenience.
Route Package Protection is optional. If you prefer not to use the service, you can opt out by unchecking the box labeled “Route” during checkout.
If you choose to opt out, C&E Fashions cannot be held responsible for packages that are lost, stolen, or damaged in transit.
If you purchased Route Package Protection and need to make a claim, you can submit your claim through the Route Claims website.
When a claim is approved, the cost of the item(s) alone will be refunded or replaced. Shipping costs, taxes, the Route premium, and customs or duty fees are not included.
Yes. Your billing name and address must match the information on your credit card statement. If they do not match, your credit card transaction may be declined.
For fraud-prevention purposes, if your billing and shipping addresses are different, we must verify your shipping address. This helps protect both you and C&E Fashions against fraudulent activity.
Only the cardholder can add an alternate address on file with their bank or credit card company. Our Customer Service team may contact you by email and then by phone to verify your order information. If verification is required, your order will not ship until we are able to verify the information with you.
Please contact the bank that issued your credit card and ask to have your shipping address listed as an alternate address in the bank’s memo field. According to our existing policy, this process takes approximately five minutes and only needs to be completed once.
Please also make sure your credit card issuer bank’s phone number is correctly listed in your C&E Fashions account information.
C&E Fashions reserves the right to cancel orders placed on our website.
An order may be canceled if:
- The address, ZIP code, or CVV number does not match.
- The item ordered is no longer available.
- We are unable to reach the customer by phone or email.
Yes. After making a purchase, you will receive an email confirmation containing your order number within a few hours.
You can also review your order through Order Status. Registered customers can review the Order History for their online orders.
C&E Fashions charges 9.50% sales tax in the State of California.
C&E Fashions accepts Visa, MasterCard, American Express, and Discover credit cards.
Credit cards are subject to address verification by your financial institution.
